"Many years ago, we had a bad experience while trying to implement an optical software from another IT company. We gave up on the project ultimately after wasting months of effort on customization and requirements that they could not fulfil. We switched back to manual operations and I told myself that I would never want to use software for our optical outlets again. One day, a good friend of mine who is a user of Frontwave’s Optical Software, recommended it to me. It was after much persuasion and assurance from him that I decided to try out Frontwave’s Optical Software. It was successfully implemented and of all the features and functions I have hoped to have... it was already in Visual Optical POS."